Executive Team

Monte Hill’s telecommunications career has many layers. Over the past three decades, he has directly led over two dozen start-ups, taking ownership of quality and customer experience from the client to the end-user. He strives to serve both the client partner and the employee through his detail oriented personal approach.

In addition to his role at On Trac, Monte’s personal involvement in his community has been notable. He considers it his privilege to have collaborated on the birth of multiple companies.  Among these organizations are Forrest Enterprises, Wellspring Counseling Group, and Cornerstone Academy, a Classical Christian School, where he served as one of the founding board members.

Monte maintains and drives the vision and goals for the future of       On Trac and its leadership team while positioning the company competitively for growth and expansion.  His effectiveness in creating new business opportunities, nurturing partnerships, and motivating the leadership team has established On Trac as a proven leader in fiber connectivity.

Joseph Jones (JJ) has spent his entire career in the telecommunications industry which has spanned over 25 years. JJ has vast experience from field installation services, quality assurance functions, administration roles, to operations which includes over thirty various cable and fiber broadband start-ups nationwide and direct involvement developing operational and customer service strategies that help define On Trac, Inc. in an increasingly competitive market.

Joseph is in his 20^th year with On Trac and has served in many different leadership capacities during that time. JJ has provided both strategic and servant leadership which has played a big part in the company’s growth all the while maintaining its culture which centers around quality, image, customer experience, and safety.   

In addition to his responsibilities at On Trac, he gives countless volunteer hours to the Fiber Broadband Association and is currently on the Board of Directors and is serving as the 2023 Chairman of the Board. JJ has served and chaired various committees for the past 15 years including being the Fiber Connect Conference Chairman for ten consecutive years where he oversaw the Fiber Connect Conference which is the industry’s leading all fiber broadband conference. Joseph is a two-time recipient (2010 & 2020) of the Photon Award which recognizes a Fiber Broadband Association member who, through their volunteer contribution, has demonstrated a high level of dedication to the organization and contribution to the industry.

Mark Tichenor came to On Trac, Inc. in 2009 following a successful career in higher education. Mark has served in Director-level and Executive roles for over 20 years, as well as serving internationally in North Africa.  Mark has proven effective in key areas of large organizations including process-management and administration, retention initiatives and measurements, critical focus on systems efficiency, customer service, leadership training, professional development, conflict resolution, quality branding/imaging, and organizational efficiencies.

Mark’s time with On Trac has shown him effective in directing operations and bringing refinements to our company.  He easily interfaces with all levels of the workforce, from field technicians to our shareholders.  Mark has been instrumental in many successful Fiber Broadband start-ups dealing with hiring, training, back-office structure, database deployment, materials, and office/properties.  

Tichenor oversees many areas within the company that include the strategic planning of new business development, cloud management, operational processes and procedures, and the development of new programs.  Mark provides a wealth of leadership centered around planning, coordinating, and assuring the implementation of corporate strategies.

In 2004, Scott Mull joined On Trac, Inc. as a Fiber Technician in Dalton, GA.  Since that time Scott has grown in experience and leadership in over 20 different operations serving in multiple capacities.  He brings extensive field experience in fiber optic splicing, mainline construction (UG/OH) and fiber broadband installations. During Scott’s tenure he has also served in many leadership roles with the company such as Lead Technician and Project Manager.  Scott currently serves as the Director of Technical Operations & Safety.  He contributes greatly in system start-ups, fiber management, equipment management, quality control, implementing company wide safety policies and procedures, as well as daily field operations.